Duran Duran get pilloried for claiming, on their 1995 covers LP Thank You, that ambulances won’t come to their houses because they are black. But they’re right, try to dial 911 from South Birmingham of the late ‘70s: it’s unlikely that any of the emergency services will turn up. It’s also true that if you phone the Capita-run call centre for some bin bags or to pay your council tax it’s likely you won’t get anything useful. They’re not discriminatory, just a bit crap – hamstrung by both council bureaucracy and  inertia driven by the commercial profit motive. And while Sir Albert Bore didn’t sign the Capita contract (that was a Tory/Lib Dem joint production back in 2006), he is judged for presiding over the aimless ‘looking for it’ that followed. In an era that started to demand big personalities and decisive action, it was all too …

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We’ve already signed off for the holidays but we know that some of you are still in the office today — after all, there’s no work to do and the boss will let you go home at 12 in any case so it’s basically a free day off and only a mug would take it as holiday. Well anyway, as you’re the sort of person who is in the office on the last day before Christmas we figured you’re also the sort of person who has left shopping a bit late — after all, you’re getting out of work at lunchtime so you can just grab stuff on the way home: what’s all the fuss about, right? If you are still shopping, and if you’re at the office with nothing to do, why not print off a few copies of our FREE 2017 calendar? We hope you like it, …

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